Delivery Policy

Inside Egypt


How long does a delivery take?


All orders are processed within 3 to 7 business days (excluding weekends and holidays)
after receiving your order confirmation email. 
You will receive another notification when your order has shipped.

N.B: they might be some potential delays due to a high volume of orders or postal service problems that are outside of your control. 
We appreciate your patience and we are looking forward to fulfill all our orders as soon as possible.

Standard shipping inside Egypt takes 3 - 5 business days (applicable in Greater Cairo & Alexandria), for other Governorates, it takes 5 - 7 business days.


Try before you buy:
If you live inside Egypt, Please try on the outfit while the delivery man waiting outside (within 5 minutes only)

if it doesn't fit you just return it back and pay the delivery fees.


Delivery Fees: 
you are required to pay the delivery fees in all cases (delivered or returned) 
We will not pay the delivery or return charges unless we have mistakenly sent you a wrong item or size
Shipping charges for your order will be calculated and displayed at checkout
 



Outside Egypt


How long does a delivery take?
Delivery periods of your orders may vary depending on the shipping company, country and address. 

Delays due to customs policies, strikes or unforeseen circumstances should be excluded from the estimated period, In these cases, customs officials will inform you on how to receive your order.


You are responsible for any communications between you and the courier in your country,

the courier determines the delivery process based on the regulations of each country 


How long does it take sending my order to the shipping company?
Your orders are handed over to the relevant shipping companies within 48 hours.
In case there is/are item/s pending for supply in your order, the shipping period may vary.


What are the shipping fees?
International shipping fees is included in the price, client is only responsible for the customs fee.

We are not responsible for any customs, taxes or any additional fees applied by your country,

customs duty fees may vary depending on your order and the country of delivery. 


The obligation to pay customs duty depends on the policies of the country of delivery.
 It is not Yashmak responsibility to pay taxes on any customs-cleared order.

 

زر واتساب في المنتصف ناحية اليمين